The Signature Circle — Membership Terms & Conditions

Last updated: 10|09|2025
Company: THE SIGNATURE CIRCLE LTD, registered in England & Wales (No. 16325816)
Registered office: 20-22 Wenlock Road, N1 7GU

VAT REGISTERED.

Email: Info@thesignaturecircle.com

1) About these Terms

These Terms govern access to and use of The Signature Circle membership, including any digital content, resources, templates, community/forum, live group sessions, events, and tools we provide (collectively, the “Services”). By purchasing or accessing the membership, you agree to these Terms and our Privacy Policy and Cookie Policy.

2) Who we contract with

You contract with THE SIGNATURE CIRCLE LTD (“we”, “us”, “our”). You represent that you are at least 18 and have authority to bind yourself or your organisation.

3) Membership, Tiers & Scope

Membership tiers, inclusions and fees are described at checkout and/or on the website.
We may add, change or remove features provided this does not materially degrade the core tier you purchased during the current paid period.

4) Pricing, Taxes & Billing

Fees are shown inclusive/exclusive of VAT as indicated. Where applicable, VAT will be charged at the prevailing rate.
You authorise us (and our payment processor) to charge all fees to your chosen payment method on sign-up and on auto-renew (see §6).
If a payment fails, we may retry and/or suspend access until payment is received.

5) Trials & Promotions

Any free trial or promotion is subject to stated conditions. If not cancelled before it ends, the membership converts to a paid subscription at the then-current rate.

6) Term, Auto-Renew & Cancellation

Membership is subscription-based and renews automatically each billing cycle (e.g., monthly/annual) unless you cancel via your account or by emailing us at least 14 DAYS before renewal.
You will retain access until the end of the paid period. No partial refunds are provided for unused time (see §8).

7) Access Start & Delivery

Digital access begins immediately upon checkout (account is created or unlocked).
If physical goods or event tickets are included, additional delivery or event terms apply.

Our policy is no refunds once digital access has begun because digital content/services are delivered immediately. However, we always honour your statutory rights:

8) Refunds, Cancellation & Cooling-off

8.1 Immediate access & cooling-off waiver (digital content + exclusive opportunities).
On joining, you receive immediate access to our digital content, community, calls, and exclusive property opportunities/deal flow (“Digital Content & Services”). Under the Consumer Contracts Regulations 2013, you normally have 14 days to cancel. By completing checkout you request immediate access and acknowledge you will lose the 14-day right to cancel once access begins. If you do not consent, do not complete checkout (or contact us before purchase). This does not affect your statutory rights where the content is faulty or not as described.

8.2 No refunds after access begins.
Because value is delivered instantly (digital content and exclusive opportunities cannot be “returned”), we do not offer refunds or partial refunds once access has started and during the paid term. You may cancel any time to stop future renewal (see §6).

8.3 Very serious circumstances (rare exceptions).
We may, at our sole discretion, issue a proportionate refund or credit only in very serious circumstances, such as:
a) a duplicate/unauthorised charge or proven payment fraud;
b) a clear legal requirement (e.g., card-scheme rules, court order, applicable consumer law);
c) a material, persistent failure to provide the core Services purchased, not remedied within a reasonable time after you notify us in writing;
d) our mid-term cancellation of your membership without offering an equivalent or better alternative.
These exceptions are narrowly applied and require supporting evidence. We aim to assess within 14 days of your written request.

8.4 Business purchasers (B2B).
If you buy in the course of business, the statutory cooling-off rules for consumers do not apply. The no-refund policyabove governs once access begins.

8.5 Chargebacks.
If you dispute a payment with your card provider without first contacting us to resolve the issue, we may suspend access while the dispute is investigated.

8.6 Fairness and statutory rights.
Nothing in these Terms limits your rights under the Consumer Rights Act 2015 (e.g., where digital content is not as described or defective). This policy ensures fairness while protecting the integrity of exclusive, immediately delivered content.

9) Content, IP & Licence

All content (courses, templates, guides, recordings, forum posts by us, etc.) is owned by us or our licensors.
We grant you a non-exclusive, non-transferable licence to use the content for your personal or internal business use during your membership.
You must not copy, share, resell, redistribute, sub-license, or make content available to non-members without our written consent.

10) Community Rules & Conduct

You agree to:

Keep discussions respectful and confidential where marked private.
Not post unlawful, defamatory, infringing, or harmful material; no harassment or spamming.
Not solicit members for competing services or mass marketing.
We may moderate or remove content and suspend/terminate accounts for breaches (no refund for periods already paid).

11) Confidentiality

If you receive confidential information (e.g., proprietary frameworks, member shared insights), you must use it only for the purpose permitted and keep it confidential.

12) No Financial or Professional Advice

Information provided via the Services is general information only. We are not regulated to provide financial, tax, legal or investment advice. You must obtain independent professional advice before acting. Past performance is not a guarantee of future results.

13) Third-Party Tools & Links

We may integrate third-party tools (e.g., video platforms, forums, payment processors). Those services are governed by their own terms and privacy policies.

14) Availability & Support

We aim for high availability but do not guarantee uninterrupted service. Planned maintenance or events beyond our control (see §18) may restrict access temporarily.

15) Changes to the Services or Terms

We may update features or these Terms to reflect operational, legal or regulatory reasons. Material changes will be notified in advance. Continued use after the effective date constitutes acceptance.

16) Suspension & Termination

We may suspend or terminate access if: (a) you breach these Terms; (b) payment is overdue; (c) we reasonably suspect misuse or fraud. You may terminate at any time via your account settings (see §6).

17) Liability

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot be excluded by law.
Subject to the foregoing, we are not liable for: (a) indirect, special or consequential losses; (b) loss of profit, revenue, goodwill, or data.
Our aggregate liability arising out of or in connection with the Services is limited to the fees paid by you in the 12 months preceding the claim.

18) Force Majeure

We are not responsible for failure or delay caused by events beyond our reasonable control (e.g., internet outages, platform failures, strikes, government actions).

19) Data Protection

We process personal data in accordance with UK GDPR and the Data Protection Act 2018. See our Privacy Policyfor details on lawful basis, retention, international transfers and your rights.

20) Complaints

Please contact us at Info@thesignaturecircle.com. We will acknowledge within 5 working days and aim to resolve promptly.

21) Governing Law & Jurisdiction

These Terms are governed by the laws of England & Wales. Courts of England & Wales have exclusive jurisdiction.

22) Miscellaneous

Assignment: You may not assign your rights without our consent. We may assign to a successor or group company.
Severability: If any clause is invalid, the remainder remains in force.
Entire Agreement: These Terms constitute the entire agreement for the Services.